In this post, we'll take you through the step-by-step process. We even have a video to help visualize the process.
Here's a brief checklist of the steps we'll be covering:
Now, let's unpack these steps and discuss each one in detail:
The first thing to do is to ensure that the battery is secured in its place within the trike. You'll want to lock it in place and make sure the tumbler is there. Don't worry about whether the battery is on or off; nothing will happen to it during the shipping. The primary aim is to keep it secure.
To start packing the trike, you'll need to position the shipping box on its side. The trike's back end goes in first, with the two rear wheels fitting into the long punch-outs in the box. This might be the hardest part of the packing process, especially if you're doing it alone. Once the largest part of the trike is in the box, it's time to adjust the pedals so they fit inside the box as well. The aim is to make sure this part is open because that's where the front wheel goes.
The front wheel is added next with the fender facing up. It is then followed by the handlebar. It would be best if you put something in between the handlebar and the front wheel to prevent any damage during the transport.
The seat is the next item to go in. It's a good idea to put a noodle or some protective packaging on the seat post to prevent it from banging around during shipping. Once the seat is in, you can throw in any additional packing material you have. The goal is to minimize bouncing around as much as possible.
The bike stand and charger are next. They're placed behind the rear wheel with the charger going on top of the stand. Lastly, the basket goes on top of everything else in the box.
Once everything is securely packed, close the box and seal it up with some strong packing tape. The next step is arranging a pick-up with UPS for a return, which is made easy thanks to our white glove service.
Remember, at Liberty Trike, our goal is to ensure that you have a positive experience, from the time you receive your trike to the unlikely event that you decide to return it. We hope you find this guide useful.
If you have any questions or concerns regarding a return for your Liberty Trike, you can contact Liberty Trike's customer support team. You can reach out to us via email at support@libertytrike.com or call our customer support number at 866-894-4620. Our dedicated team will be more than happy to assist you with your return and provide you with the necessary information and guidance. We value your satisfaction and want to ensure a smooth and hassle-free return process. Please don't hesitate to reach out to us for any assistance you may need.
